Casework and triage platform
Context
For organisations running a reporting, complaints or casework service at scale — a national membership body, a sector alliance, an advocacy organisation with many handlers — the full architecture is delivered as a platform: intake, protection, triage, casework, reporting and resources, configured to the organisation’s standards and workflows.
What is provided
Everything under The shared architecture on the Build page, with multi-team access, configurable triage standards, automated grouping of related reports, analytics and stakeholder reporting, and a training and resources area. The platform is delivered with a data sheet and DPIA and can be operated with a Xelvio fractional DPO or by the organisation’s own.
Terms
Quoted after discovery. Phased delivery with optional modules. [Insert.]
On this page