Case studies

Requirement

A confidential portal for parents and young people to report hate incidents in schools and youth settings, replacing an email inbox and a spreadsheet.

System

A reporting portal with field-level AES-256 encryption of reporter details and incident narratives; anonymous and identified reporting routes; a casework back office with triage, status tracking and secure notes; evidence upload to isolated storage; reporting filterable by every captured attribute; full audit trail; automated retention and erasure.

Result

The organisation can now produce sector-level analysis for stakeholders on demand, with reporter data held only in encrypted storage.

Requirement

A reporting and case-management portal for hate incidents affecting patients, families and staff across the healthcare sector, with a significant social-media component, and with reports to be assessed against professional codes of conduct and organisational policy.

System

A mobile-first reporting front end with an interactive immediate-advice tool; an encrypted case system with automated grouping of related reports; a triage engine assessing content against configurable standards; a resources and training section. Special category data throughout, designed on the assumption of a hostile threat environment. Data sheet and DPIA delivered with the system.

Result

[Complete once live.]

Requirement

[Insert: what the EdUni system does — the procedure it applies, who reports, the volume, the problem it replaced.]

System

[Insert.]

Result

[Insert.]

Requirement

A compliance function for a small FCA-authorised firm that had outgrown documents in folders: SM&CR records, financial promotions approval, breach and complaints registers, board reporting.

System

The system that became the Xelvio Toolkit.